Feb 5 2015 Customer Experience (CX) is a fairly new concept and it& 39;s exciting to see it getting awareness CX covers all types of interactions that customers have with a brand It& 39;s an allchannel experience and includes interactions at a variety of moments such as discovering making a purchase complaining
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Aug 31 2017 Nowadays it& 39;s hard to find two topics that are as widely discussed in the business world as User Experience (UX) and Customer Experience (CX) Everyone knows that they want to do these things better than anyone else out there and willing to sink a lot of resources into optimizing them But what exactly
Account Director at Aquent Melbourne Michael Rummery started in the IT sector in London more than 10 years ago For the last four he& 39;s been helping Australia& 39;s leading corporations find the amazing UX talent they so desperately need to keep up with the fast pace of the digital world His piece on making the move to CX
