Feb 5 2015 Customer Experience (CX) is a fairly new concept and it& 39;s exciting to see it getting awareness CX covers all types of interactions that customers have with a brand It& 39;s an allchannel experience and includes interactions at a variety of moments such as discovering making a purchase complaining
Aug 11 2017 View this Slideshare presentation to learn 3 ways to leverage the strengths of CX and UX teams to provide a winning customer experience
Feb 15 2018 As designers we& 39;re often asked to do a wide variety of designrelated things irrespective of our specific job titles Sometimes this can be pretty neat — it gives us opportunities to learn new things and stretch our abilities in new directions; a good excuse for unicorn training And sometimes it can get pretty
Aug 21 2017 Earlier in the year I wrote an article on how to become a UX designer at 40 with no digital or design experience I then wrote an article for the InVision I discovered that the education had little bearing on the job market but it had opened my eyes to the world of UX A UX design position opened up within
Mar 3 2016 Some positions are better suited to manage user experience than others but everyone should be thinking about how to enhance UX in their organization